Terms of Service

Fleura is operated by Akrane sp. z o.o., a company registered in Poland (NIP 5273212577, REGON 544387756), with its registered office at Aleja Jana Pawła II 27, 00-867 Warsaw, Poland. “We,” “us” and “our” in these terms, and in the Privacy Policy, mean Akrane sp. z o.o.

These terms apply from the moment you open Fleura. By using the app, you agree to them and to the Privacy Policy, which describes how your data is handled.

What Fleura is

Fleura is a free tracking app with five modes: cycle, trying to conceive, pregnancy, contraception and perimenopause. It has no subscriptions, no in-app purchases, and no paid tier — every feature described on the Fleura website is available to every user.

Fleura is not a medical device and does not provide medical advice, diagnosis, or treatment. Using Fleura does not create a doctor–patient relationship, and nothing in the app is a substitute for one. Predictions are estimates based on the data you log and narrow over time — they are not a guarantee. Talk to a healthcare provider about anything Fleura shows you that concerns you, and if you think you have a medical emergency, contact your doctor or your local emergency services immediately rather than consulting an app.

Fleura is not a form of contraception, and its contraception mode is not one either. That mode is for recording what happens on a method you are already using; it does not tell you when you can or cannot conceive, and Fleura shows no fertile window in it at all. Fertility-awareness methods used to prevent pregnancy require training and a method designed for the purpose.

Decisions about your health — including decisions about conception, contraception, medication, or treatment — are yours and your clinician's. You agree not to make them on the strength of a prediction, an insight, or a reminder alone.

Who can use Fleura

Fleura is not directed at, and should not be used by, anyone under 16.

Accounts

Creating an account is required to use Fleura. You are responsible for keeping your credentials secure, and for everything done under your account while it is secure. You can delete your account and its server-side data at any time from Settings; doing so ends your access to the app.

One consequence of the end-to-end encryption described in the Privacy Policy is worth stating here: your password is the only way to open your encrypted history. If you lose it, we cannot recover what was encrypted with it — not because we won't, but because we hold no key that can.

Your data

You own what you log in Fleura. Using the app gives us only the license needed to store it on your device and, if you turn on cloud backup, to hold an encrypted copy on our servers so you can restore or sync it — nothing more.

Acceptable use

Use Fleura only for its intended purpose and only in ways that are lawful. Don't attempt to break, circumvent, or reverse-engineer its encryption or access controls, probe or disrupt the service, misrepresent yourself to it, or interfere with the service for other people.

Sponsored content and affiliate links

Fleura shows contextual sponsored content and affiliate links. Both are chosen by the page you're on, never by anything you log, and both can be turned off in Settings. Fleura is not responsible for the content, products, or services of any third-party site a sponsored or affiliate link leads to; your dealings with them are between you and them.

Support

You can write to us from Settings, up to three messages a week. That cap is there so one person cannot flood the channel; it is not a measure of how much help you are entitled to. If you genuinely need more, email us.

Support is one-way inside the app: you send, and we reply to the email address on your account. There is no inbox in Fleura and no guaranteed response time — this is a small operation, and promising an SLA we cannot keep would be worse than saying so. What we do commit to is reading everything. How support messages are stored, and the one way they differ from everything else in the app, is described in the Privacy Policy.

Termination

You may stop using Fleura and delete your account at any time. We may suspend or terminate access for use that violates these terms or puts the service or other users at risk. We may also change or discontinue the service; if we ever discontinue it entirely, the export in Settings is how you take your history with you, and we'll say so before it happens rather than after. Sections of these terms that by their nature should survive the end of your use — including Your data, No warranty, Limitation of liability, Disputes, and Governing law and venue — survive it.

No warranty

Fleura is provided “as is” and “as available,” without warranties of any kind, express or implied — including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that predictions are accurate, that the service will be uninterrupted, timely, secure, or error-free, or that defects will be corrected. No advice or information you obtain from Fleura, or from us, creates any warranty not stated in these terms.

Some jurisdictions do not allow the exclusion of implied warranties, so parts of this section may not apply to you.

Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for any loss of data, goodwill, opportunity, or profits, arising out of or relating to Fleura — however caused, on any theory of liability, and even if we were advised such damages were possible. To the same fullest extent, we are not liable for decisions made, or not made, in reliance on anything Fleura displays: a prediction, an insight, an imported record, a reminder that arrives, or one that does not.

Our total liability for all claims together, on all theories, is capped at the amount you paid us to use Fleura in the twelve months before the first claim — which, because Fleura is free and sells nothing, is zero — or, where a cap of zero is not permitted, at ten US dollars.

Nothing in these terms excludes or limits any liability that cannot lawfully be excluded or limited, or takes away rights you have under mandatory consumer-protection law where you live.

If your use of Fleura causes a claim against us

If you use Fleura in violation of these terms or of the law, and that use leads to a third-party claim against us, you agree to cover the losses, costs, and reasonable legal fees we incur as a result.

Disputes

If something goes wrong, write to us first: . Most disagreements are misunderstandings, and we'll try to resolve yours informally within thirty days of hearing about it. To the extent the law where you live allows, any dispute between us is brought in your or our individual capacity — not as a plaintiff or class member in a class, consolidated, or representative proceeding — and must be started within one year of when the claim arose. Either of us may always bring an individual claim in small-claims court.

Governing law and venue

These terms, and any dispute arising from them or from your use of Fleura, are governed by the laws of Poland, without regard to conflict-of-law rules. Subject to the next paragraph, and to the small-claims and informal-resolution routes described above, any claim is brought exclusively in the courts of Warsaw, Poland, and you and Akrane sp. z o.o. both consent to that venue.

If you are a consumer resident in the European Economic Area or the United Kingdom, this choice does not deprive you of the protection of any mandatory rules of the law of the country where you live, and you may bring proceedings relating to these terms in the courts of your own country of residence as well as in Poland. The same principle applies wherever mandatory consumer-protection law where you live gives you rights, or a forum, that these terms cannot take away.

The paperwork clauses

If part of these terms turns out to be unenforceable, the rest stands, and the unenforceable part applies to the greatest extent it lawfully can. These terms and the Privacy Policy are the entire agreement between you and us about Fleura. Not enforcing a term is not a waiver of it. We may assign these terms to a successor who takes over running Fleura; you may not assign them. Neither of us is responsible for delay or failure caused by events outside our reasonable control.

Changes to these terms

If these terms change, we'll update the date at the top of this page. Continuing to use Fleura after a change means you accept the updated terms.

Contact

Questions about these terms: .